Terms & Conditions – Arcade Pinball Zone
Last Updated: January, 2025
Welcome to Arcade Pinball Zone! By using our website (arcadepinballzone.com) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
Arcade Pinball Zone is a family-owned and operated business based in Alberta, Canada. We sell pinball machines across Canada, Europe, and the United States. By accessing our website, you confirm that you are at least 18 years old or have parental consent to make purchases.
2. Orders & Payments
- All orders are subject to availability and confirmation.
- Payments must be made in full before orders are processed. We accept major credit cards, PayPal, and other secure payment methods.
- Prices listed are in CAD (Canadian Dollars) unless otherwise stated.
- We reserve the right to cancel or refuse any order at our discretion.
3. Shipping & Delivery
- We ship across Canada, Europe, and the U.S. Shipping costs vary based on location and product size.
- Delivery times depend on the destination and shipping method selected at checkout.
- Customers are responsible for providing accurate shipping details. We are not liable for delays caused by incorrect information.
4. Returns & Refunds
- Due to the nature of our products, all sales are final unless the item is defective upon arrival.
- If your item arrives damaged, contact us at sales@arcadepinballzone.com within 48 hours with photos and details.
- Refunds or replacements will be provided at our discretion.
5. Warranty & Repairs
- New pinball machines may include a manufacturer’s warranty (terms vary by brand).
- Used and refurbished machines are sold as-is, unless otherwise stated.
- Repairs and maintenance are the customer’s responsibility after purchase.
6. Limitation of Liability
Arcade Pinball Zone is not responsible for any damages, injuries, or losses resulting from the use of our products.
7. Contact Information
For questions or support, contact us at sales@arcadepinballzone.com.
By using our website, you agree to these Terms & Conditions. Arcade Pinball Zone reserves the right to modify these terms at any time.